Nishell Kolb

Customer Success Manager with experience supporting SaaS and technology clients through onboarding, retention, and long term relationship management. Known for strong client advocacy, cross functional collaboration, and a thoughtful, data informed approach to customer outcomes.

• Experience supporting SaaS clients across the full customer lifecycle.

• Strong focus on onboarding, retention, and long term relationships.

• Trusted cross functional partner working with sales, support, and internal teams.

• Experience using CRM and customer success tools to support client outcomes.

Open to Customer Success and Client Success roles in SaaS and technology. Explore my professional experience, certifications, and recommendations using the navigation above.